Last updated May 15, 2026 · Version 1.0
These terms cover how you (the organization that signed up) and we (Hally) work together. We’ve written them in plain language because the people running community organizations are volunteers, not lawyers. If anything here is unclear, reach out and we’ll explain.
Hally is a software platform for community-run nonprofits — community leagues, condo strata, faith communities, sports clubs, school councils, and similar board-run organizations. We provide tools for running meetings, tracking memberships, managing finances, sending newsletters, coordinating volunteers, and the other day-to-day operations of a small nonprofit.
Hally is operated by Humane Tech Inc., a private Alberta corporation. Hally is one of several products under the Humane Tech umbrella; CommunityMembership.ca is another.
These terms bind the organization(your community league, school council, etc.) that signed up for Hally. Individual board members, residents, and members of the organization are covered by the organization’s agreement, not by separate agreements.
By signing up — clicking through the wizard at /start, or by being invited to join an existing Hally tenant — you confirm you have the authority to bind your organization to these terms. If you don’t, stop and ask whoever does.
Use Hally to run your community organization. That covers all the things the platform obviously does — track members, run meetings, manage finances, communicate with residents — plus reasonable adjacent uses we haven’t explicitly thought of yet.
Don’t use Hally for:
You own the data your organization puts into Hally. Member records, meeting minutes, finance entries, project plans — yours. We host it, we run it through the features that make it useful, but we don’t use it for anything else. We don’t sell it. We don’t train AI models on it. We don’t mine it for analytics we’d sell.
How we handle personal information about your members and residents is covered in the privacy policy. That document is detailed; read it.
You can export your data at any time. Every category of data has a "give me everything" path documented on the privacy page or via the Data & privacy section of your profile. If you ever leave Hally, you take your data with you.
Hally pricing is published at hallyhelps.com/pricing. Pilot organizations on legacy "founding" plans are permanent $0/mo by explicit agreement; those plans don’t change without 90 days’ notice and your written acknowledgment.
For everyone else, plan changes (price adjustments, feature reorganizations) get at least 30 days’ email notice. You can cancel before the new pricing takes effect.
When your organization accepts payments through Hally — membership purchases, hall bookings, donations, event registrations — payments flow through Stripe Connect. Each organization sets up its own Stripe Connect account (Standard) during onboarding. Money flows directly to your organization’s bank account; Hally never holds funds on your behalf.
Hally is a payment facilitator (agent of Stripe), not a money-services business. Stripe handles KYC, AML, and the regulated parts of moving money. Standard Stripe fees apply (currently 2.9% + $0.30 CAD per transaction online; nonprofit discounts where eligible). Your organization is responsible for any disputes, refunds, chargebacks, and tax obligations arising from those transactions.
We aim for Hally to be available whenever you need it. Realistically, we sometimes ship updates that briefly disrupt service, and Google Cloud (where Hally runs) occasionally has incidents we can’t prevent. We’ll do our best to schedule planned maintenance for low-traffic windows and to communicate when something’s broken.
No service-level guarantees ("99.9% uptime or your money back") — we’re a small team serving small organizations, and SLAs at our scale would either be hollow promises or would push pricing past what volunteer boards can afford. If Hally is regularly failing you, tell us; we’ll either fix it or refund any annual prepayment you made.
Hally is provided "as is," without warranty of any kind, express or implied. We don’t warrant that Hally will be uninterrupted, error-free, or fit for any particular purpose beyond the obvious one of helping a community organization run its operations.
In particular: Hally is the system of record for your organization’s tracking of things like youth-protection clearances, charity receipts, and statutory reports. Hally is notthe verifier or the regulator. The accuracy of what you put in is on your organization. Statutory compliance (CRA receipts, school council annual reports, AGM notices, clearance verifications with issuing authorities) is your organization’s responsibility, even when Hally helps you track and generate the underlying records.
To the maximum extent allowed by law, Humane Tech Inc.’s total liability for any claim arising from these terms or your use of Hally is capped at the fees you paid us in the twelve months before the claim arose. For free or founding-plan organizations, that cap is $0 — meaning we’re not financially liable for your use of the platform.
We’re not liable for indirect, incidental, consequential, or punitive damages — lost revenue from a fundraising event you ran through Hally, reputational damage from a breach, the time your volunteer treasurer spent reconciling a transaction we mis-categorized. Software has bugs and humans make mistakes; the cap exists so a single bad day can’t financially undo a volunteer-built nonprofit.
Nothing in this section limits liability for fraud, willful misconduct, gross negligence, or anything else that Alberta law says can’t be limited.
You can stop using Hally any time, for any reason. Your data stays available for 30 days after you cancel so you can export anything you need; after that we delete it per the retention rules described in the privacy policy.
We can terminate your account if you breach these terms — typically by misusing the platform in one of the ways listed under "What you can use Hally for". For clear cases we may suspend immediately and notify you afterward; for ambiguous cases we’ll reach out first and give you a chance to fix it.
We may update these terms occasionally — when laws change, when we add features that need to be covered, when we realize a section was unclear. Material changes get at least 30 days’ email notice to the organization’s admins. You can review the version history by asking us; we keep dated copies of every prior version.
These terms are governed by the laws of Alberta and the federal laws of Canada that apply. Any disputes go to the courts of Alberta. We’ll try not to ever need to use them.
Questions about these terms or about your account go to hello@hallyhelps.com. Privacy-specific requests go to privacy@hallyhelps.com (more detail on the privacy page).
Humane Tech Inc., Edmonton, Alberta, Canada.